Delivery / Pickup Information

Please note we do not use third-party carriers to ship our products, therefore we cannot send food outside of our regular delivery areas.

1. PICKUP OPTION

Yes, you can pick up your order!! **Pickup is by appointment only Monday-Saturday**. If you have opted to pick up from us in Lake Country please contact us first at simplyrawokanagan@gmail.com to make sure your order is ready for collection.
Orders must be collected in full within 10 days of order date.

2. DELIVERY OPTION

a. Order Deadline

Deadline for delivered orders is 1:00 pm on the day prior to the next scheduled route date.

Tuesday delivery: Order deadline --> Monday 1:00 pm
Thursday delivery: Order deadline --> Wednesday at 1:00 pm

b. Delivery Time

Delivery time is between 8:00 am and 4:30 pm. Depending on the number of deliveries we have, your order may arrive earlier or later than your previous delivery.

If you need your ordered delivered within a specific time window, please let us know by 1:00 pm on the day BEFORE your delivery and we will do our very best to accomodate.

c. Delivery Routes

Please see the corresponding calendar and delivery route information below for the next delivery date in your area:

South #1 (S1) ** WEEKLY **
- Kelowna
- West Kelowna / Westbank
- South Westside Road

South #2 (S2) ** BI-WEEKLY **
- Peachland / Summerland
- Penticton / Naramata
- Kaleden / OK Falls
- Oliver

North #1 (N1) ** WEEKLY **
- Lake Country
- Vernon

North #2 (N2) ** BI-WEEKLY **
- Lumby
- Armstrong / Enderby
- Salmon Arm
- North Westside Road / Westshore Estates / Parker Cove

North #3 (N3) ** BI-WEEKLY **
- Falkland / Westwold
- Monte Lake
- Kamloops

We also serve customers in between the major hubs (towns) on all delivery routes. If you want to confirm your address with one of our delivery routes, or for any other related questions, please reach out via email to simplyrawokanagan@gmail.com

For customers in Vancouver and the Lower Mainland click here: